Account, plans & billing

Questions

How do I purchase Mentess™ or coaching?

Go to Plans, choose Mentess™ or 1:1 coaching (sold separately), add it to cart or pay that option alone, and then start from your dashboard.

Do I need an account to pay?

Yes. At checkout, sign in or create an account so the purchase can be completed and access appears in your dashboard.

What payment methods do you accept?

Card (Stripe), PayPal, Google Pay, and Apple Pay. Charges are in U.S. dollars (USD).

How do I apply a coupon?

In the cart, open “Have a coupon code?”, enter the code, and click Apply. The discount appears in the total before you pay.

Can I get a refund?

Yes, if the service has not started yet: in My Account > Billing request cancellation. A full refund usually appears in 5–10 business days. If the service already started or it is the employer plan, contact support.

Where do I see invoices and payments?

In My Account > Billing: purchase history, employer subscriptions (if applicable), and payment methods.

Can I search for jobs and post openings with one account?

Yes. Set up your account as both job seeker and employer from the dashboard. Each mode has its own management panel.