Support

Questions

How do I contact Working Unidos?

Use Contact us (in Help or in the footer). We create a ticket and reply by email. If you have an account, you can also open a ticket from your dashboard.

What should I include in my message?

Your name, the email on the account, and what happened. For an order, include the order number or payment date. Attach a screenshot if it helps explain the issue.

How long until I get a reply?

We reply by email on the ticket. Timing varies with volume; check your inbox (and spam) and My Tickets in your dashboard if you have an account.

Where do I see my support tickets?

With an active account: Personalized Panel > My Tickets. You can also use Contact Us on this page.